Privacy Policy
What does Sundown State Bank do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
- The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- - Social Security Number and Income
- - Account Balances and Payment History
- - Credit History and Credit Scores
- When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. Below, we list the reasons financial companies can share their customers’ personal information; the reasons Sundown State Bank chooses to share; and whether you can limit this sharing.
Why we share your personal information
Sundown State Bank shares your personal information for our everyday business purposes, including processing transactions, maintaining your account(s), responding to court orders and legal investigations, or reporting to credit bureaus. You cannot limit this sharing.
We do NOT share your personal information for
- Marketing purposes, including offering products and services to you- Joint marketing with other financial companies- Our affiliates' everyday business purposes, including information about your transactions and experiences or creditworthiness- Non-affiliates to market to you
How does Sundown State Bank protect your personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Sundown State Bank collect your personal information?
We collect your personal information, for example, when you- Open an account or make deposits or withdrawals- Pay your bills or apply for a loan- Use your debit cardWe also collect your personal information from others, such as credit bureaus.
Why you can't limit all sharing
Federal law gives you the right to limit only- Sharing for affiliates’ everyday business purposes—information about your creditworthiness- Affiliates from using your information to market to you- Sharing for non-affiliates to market to youState laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.
Sundown State Bank has no affiliates.
Non-affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. Sundown State Bank does not share with nonaffiliates so they can market to you.
File a Complaint
Sundown State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against this institution should contact the Texas Department of Banking through one of the means indicated below.
In Person or U. S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294
Telephone Number
1-877-276-5554 (toll free)
Fax Number
512-475-1313
E-mail Address
consumer.complaints@dob.texas.gov
Website Address
www.dob.texas.gov
Questions? Call Sundown State Bank at 806-229-2111